Latest Response to Covid-19
May 12, 2020
It took us 12 years being in business to get us to where we are at. The past months, it had been a really rough ride for us all and we are still trying our best to navigate through this change. We faced many challenges; we lost some staff and business, rapidly adjusting our service and staying on top of sanitary guidelines. As May 26 comes around, when Wisconsin are allowed to open back. We are faced with a difficult decision to make.
Wisconsin has released its guidelines for restaurants re-opening. Some of the recommendations is to cease all self-service operations and buffets. To minimize capacity of customers and enforce social distancing, we had already decreased our tables before the extended order. Required to install partitions or barriers in dining room to separate tables/booths are some of the guidelines.
It has been a very tough decision. I would pass on opening up our dining room 50 percent. It will not be cost effective for us to re-open our dining room. I don’t think it’s worth the trouble and it’s not going to be easy to control. You can’t eat with a mask on and the safety of my staff and vice versa is a priority.
We would like to prepare ourselves in hiring the staff that we lost. To thoroughly deep clean and sanitize the restaurant. Wait till it goes 100 percent.
We thank you for everyone’s understanding. Hope that you will continue to support us during these challenging times.
Your Neighborhood Restaurant
April 22, 2020
Family owned and operated business since March 2008! We call the corner of 60th and North Ave home. There’s still a lot of uncertainties, as we all navigate through the challenges of this coronavirus outbreak. We thank you all and is very grateful of the continued support during these difficult times.
Over the last few days, many groups and trade organizations have been calling for the opening of restaurants as soon as May 1st. We believe public safety is a moral responsibility. From the start of the coronavirus outbreak, our top priority was always to protect the safety and health of our customers and our staff. Mekong Cafe dining room will remain closed. We will not re-open our dining room until our local government agencies allow us to do so.
We thank you for your continued support and look forward to welcoming everyone back. Enjoy our specials! Check out our website www. Mekong-cafe.com for any new deals or promotions! If you like to purchase a gift card, it’s available for purchase over the phone and we can mail it out to you!
April 17, 2020
The Mekong Cafe team are working tirelessly behind the scenes to adapt our operations to serve you and prevent the spread of COVID-19. With CDC recommendations, we are wearing face mask or other face coverings. CDC has advised hand washing with soap and water for 20 seconds is the most effective way to reduce risk. We also have sanitizer and wipes for our staff to regularly sanitize their hands after every interaction with a customer.
WE ARE NOT ACCEPTING ANY CASH PAYMENTS AT THIS TIME. We would like to encourage online ordering to further limit person-to- person contact. If you are paying with credit/debit for payment we encourage you to swipe your own cards, if you can. If you are prepaying orders over the phone and would like to leave a tip please let the staff know at the time, so you will not have to sign when you pick up your order.
Curbside pick up: Call when your are parked on the side of restaurant, 60th street and we will bring your order out to you.
March 20, 2020
We are encouraging everyone to use our online ordering for contactless ordering and payment. We would like everyone to just call and notify us upon arrival. If your order is done we can let you know to come in or we can go out to your car. This will avoid from having everyone wait in the host area and be in close contact.
Gift cards are available for purchase over the phone with an address that we can mail out.
March 15, 2020
Effective Monday 16, 2020 we will temporarily close our dining room until further notice. We will provide only carry-out, curbside pick up and delivery service. Because your health and safety is our top priority we decided to modify our operation to prevent further spread of coronavirus.
For parents we will have Kids Lunch Time Option Menu Monday, Wednesday thru Friday 11-2:30pm. Meals are $3.50 include a choice of Fruit (apple or orange).
Update: All carry-out orders please prepay upon placing your order. Curbside Pick-Up: Please park on 60th street on side of building or in front of nail salon. Call us when you arrive so when can bring your order out to you.
March 12, 2020
The health and safety of you all is our top priority. As a restaurant owner and cook, we always follow stringent health regulations every day and will continue to do so. Whether it's proper hand washing, food safety or encouraging employees to not come to work if they are sick. We want to share an update on preventive measure being taken regarding coronavirus (COVID-19).
We are keeping up with the news and staying informed with the latest updates. Reaching out to our resources through Milwaukee Health Department, Center of Disease and Control Prevention (CDC) and World Health Organization (WHO). We will follow recommendations and guidelines they put forth in order to help prevent the spread of COVID-19.
Our staff will continue to sanitize and disinfect the establishment daily. Ensuring that all staff is properly trained on proper hand washing and food safety. In order to reduce the likelihood of an outbreak. We will provide hand sanitizers in the front entrance and other location of the restaurant. Please cover your cough or sneeze with a tissue, then throw the tissue in the trash. We ask everyone to please wash your hands prior to dining in and afterwards. We encourage everyone to stay home if you are sick. We also offer online ordering.
CHANGES IN EFFECT:
Our buffet layout WILL NOT be SELF-SERVED. Our staff will help assist at the buffet line.
Our restaurant will remain open for business and thank you for your attention to this very important matter and welcome your support